It seems that Kylie Jenner, 19, has a lot of explaining to do — again. The makeup mogul is being called out by multiple beauty vloggers (and former Kylie Lip Kit fans) who noticed that their metal shades were more than half empty.
In the video from Jordan Cheyenne, above, the vlogger explains that she’s purchased several Kylie Cosmetics products, including glosses, matte lips and the metal lips in questions. “I was very happy with everything,” Jordan begins about all of her makeup, adding, “I truly did love everything.” But after seeing another YouTube video that claimed the metallic shades were arriving half empty, Jordan decided to do some investigating, clarifying that the two shades she owned had never been worn and only swatched during an earlier review.
While the tube appears full on the outside, once Jordan swirls the wand around the tube, she showed viewers that both of her tubes were less than halfway full. Jordan even used the same process to compare her metals to her glosses and liquid mattes from Kylie Cosmetics, which proved they arrived completely full.
“This was something I splurged on because I was so excited,” Jordan says. “To spend $18 and have something a third full is not really fair to the consumer,” she adds reminding viewers of the no refund policy Kylie Cosmetics has.
And she’s far from the only consumer who had this experience. Similar videos from users Kendall Alfred, Tootsie Time and Brianna T. can also be found, where each girl claims she hadn’t used her Metal Lip Kit and was previously a big fan of the line.
Of course, this is far from the first time Kylie Cosmetics has been called into question. When her first liquid mattes arrived, beauty bloggers pointed out that her formula was nearly identical to the ColourPop Ultra Matte liquid lipsticks (which sell for $6 compared to Kylie’s $29 price tag).
Then, makeup artist Jeffree Star called out Kylie for selling defective glosses when his $15 gloss arrived with a frayed brush — a problem that every fan who purchased a gloss experienced. And just last month, Kylie Cosmetics received an F rating from the Better Business Bureau, which later prompted Kylie to issue a public apology to her disappointed fans.
What do you think of these latest Lip Kit claims, HollywoodLifers? Does Kylie owe her customers an explanation?