Delta Airlines canceled over 300 flights as the result of a worldwide power outage, and delayed flights and cancelations continue to enrage customers trying to get to their destinations. If you’re a victim of the #DeltaDown crisis, read on to find out how you can rebook your flight and get a refund!
While systems are improving and flights are resuming, delays and cancellations continue.
Customers heading to the airport should expect delays and cancellations. While inquiries are high and wait times are long, our customer service agents are doing everything they can to assist. There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport.
We apologize to customers who are affected by this issue, and our teams are working to resolve the problem as quickly as possible.
If your flight was one of the ones that were canceled or delayed, you can click here to get a refund. Even if your flight is exempt from the outage, you can reschedule without paying a fee.
Delta also issued a series of updates, instructing customers what to do and explaining the outage. “@Delta ground stop has been lifted & limited departures resuming following power outage in ATL that impacted Delta computer systems,” the Delta News Hub tweeted. “Customers headed to airports should expect delays/cancellations. Customer service agents doing everything they can to help…May be lag time in display of accurate flight status at http://delta.com ,Fly Delta app & @Delta reps on phone, in airport.” Bummer!
Keep checking back at HollywoodLife.com for updates as to when flights will be resumed.
HollywoodLifers, were you flying Delta when the outage happened? Tell us if the #DeltaDown situation has impacted you at all.