There’s trouble in Kylie Lip Kit paradise! Kylie Jenner’s cosmetics company has received a FAILING grade from the the Better Business Bureau after hundreds of customers complained about their Lip Kits and other products.
Oh, no — Kylie Jenner, 18, is in a bit of a pickle. Her cosmetics company got an “F’ rating from the Better Business Bureau, an all-time low. Get all of the details of the report right here, and see what this means for Kylizzle’s business!
Kylie Cosmetics has received an extremely low consumer satisfaction rating, TMZ reports. The BBB has received 137 customer complaints in the last nine months, with many people claiming customer service hasn’t helped them with their issues, and that equals a failing rating! Though the BBB apparently confronted Kylie Cosmetics in June, customers are still having problems with service and delivery. In order to climb back up to a good standard, Kylie’s company needs a B.
As we previously told you, Lip Kit fans have experienced problems with getting their products. In May, the kits were being stolen in transit — so awful! At the time, the Better Business Bureau received complaints that people were receiving empty boxes, prompting Kylie Cosmetics to “make the labeling more low key”. Clearly, it didn’t quite work, because the BBB is still getting complaints!
Meanwhile, Kylie has been promoting her high-demand Lip Kits as hard as ever. She posted a pic on her Instagram on July 4, alerting fans that the store was restocked. “Happy 4th of July! @kyliecosmetics store is still stocked & open as planned. I hope everyone has an amazing and safe 4th!” she wrote:
A post shared by Kylie (@kyliejenner) on
HollywoodLifers, have you ever had a problem with a Kylie Cosmetics product? Did customer service help you out? Sound off in the comments below!