Amanda Berry Allegedly Verbally Abused By 911 Operator

Tue, May 21, 2013 9:28pm EDT by 17 Comments
Amanda Berry 911 Call Dispatcher
Courtesy of Americas Most Wanted

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barbara shannon

Posted at 11:12 PM on July 4, 2013  

oh yes she did! if you listen to the last part of phone call, when she was hanging up with Amanda you can hear f***in B**** I herd it twice! that operator needs to apologize on how she handled Amanda’s call! she should of kept her on the phone till police got there and got more information from her! then when police got there have Amanda put cops, on the phone to make sure they did get there before hanging up! that’s what I would of done! try to calm Amanda and get as much info, from her as possible! then have her give the phone to the cops! the operator did not do that! he/she handled the phone call very poorly! and for the operator to swear at Amanda he/she should be fired!!! the call could of been life or death situation! what if Castro had came back right after that call!!! Gina and Michelle was still in the house! luckily Amanda got out of house and went next door! she would of been saved! but how about Gina and Michelle! they wouldn’t of been so lucky!! you all agree??

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cranisha

Posted at 9:47 AM on May 22, 2013  

i dont think curse her out

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Hannah

Posted at 9:06 AM on May 22, 2013  

if you listen to when the dispatcher hangs up it sounds like she said ‘f**ing b***’ as if the operater was irritated that amanda didn’t want to get off the phone.

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nancy

Posted at 8:32 AM on May 22, 2013  

I didn’t hear the cursing part. But all 911 operators are suppose to ask more detailed questions, then ask if the person in need of help wants to stay on the line with them until police get there. Just saying talk to the police when they get there, yea talk to them when they get there is worse that cursing. That poor frightened girl, The 911 operator should be fired.

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cranisha

Posted at 9:49 AM on May 22, 2013  

what didyou say what is all of that

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really

Posted at 4:47 PM on May 22, 2013  

CRANLESSISHA SAY WAAAT?

 
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Sharon Squires

Posted at 6:22 AM on May 22, 2013  

dont know if it was swearing or not but I do think the tone of the operated was very rude and was not doing her job anyone who calls an emergency number will be in a panic these operators are trained to deal with these situations NOT to be rude and abrupt to callers because they are in a panic

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eliza

Posted at 2:38 AM on May 22, 2013  

I think the dispatcher was correct. Tried to help, he just did his job. Andtand got the job done. The another girls was rescued.ariel castro is on the prision. Stop to blame the dispatcher please the tv just want to sell news.

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Michelle

Posted at 1:53 AM on May 22, 2013  

I agree,I think the operator should be fined and fired! He did a terrible job at trying to make her feel safe…That is what they are there for right? I hope she goes after him…Poor girls…they get out and have to deal with a dick.

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kelly & kaira twins sister

Posted at 11:58 PM on May 21, 2013  

that 911 operator should have done a better job instead of being Rude to Amanda berry

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jessicaochoa0828

Posted at 10:48 PM on May 21, 2013  

No but they were defiantly rude.

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Sheri

Posted at 10:45 PM on May 21, 2013  

My mom was a 911 operator for years. That operator should have asked her questions to gather info for the officers arriving on scene, as well as staying on the line with her until help arrived. Piss poor job and needs to be fired.

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cranisha

Posted at 9:50 AM on May 22, 2013  

and her mom did not do anything

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L@fresh&easyMkt

Posted at 10:07 PM on May 21, 2013  

Sounds like most of 911 dispatchers I get.

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tronnanette

Posted at 9:33 PM on May 21, 2013  

Poor thing I am glad she escaped that man. God bless.

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abe

Posted at 9:32 PM on May 21, 2013  

……a sham?

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Barbara

Posted at 1:30 PM on July 4, 2013  

I didn’t hear the operator curse but I do believe the operator could have been nicer and I’ve said that from the very beginning before all the controversy. The operator’s tone of voice when speaking to Amanda Berry left little to be desired. I could sense the grave fear in her voice that her abductor would be back soon.

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